Scruffy Moo FAQ

How do I pay?

Is paying online safe?

What do you do with my personal information?

Is there a minimum order?

What if I am not happy with my order?

Do the cards include an envelope?

Can I place an order if I live in a non–UK country?

How do I pay?

You can pay online through our secure pay pal interface or print out an order form (available from the contact page) and send it to us with a cheque.

Is paying online safe?

Yes. All payments are taken through a secure pay pal gateway.

What do you do with my personal information?

Your data is collected so that we can gather the relevant details to post your orders. We will not pass your information on to any other source.

Is there a minimum order?

No. You can order 1 card or as many as you like.

What if I am not happy with my order?

We are confident that you will be extremely happy with the quality of our cards. If for any reason you are not however we would first ask that you contact us with the reason, so that we can make sure the same problem doesn’t occur again. If you then return the card(s) to us in perfect condition within 14 days we will be happy to give you a full refund of your money.

Do the cards include an envelope?

Yes. Each card comes with its own matching envelope.

Can I place an order if I live in a non-UK country?

Yes. We are happy to take orders from other countries. Please contact us with your request before placing an order and we will be happy to advise you on postage costs. contact us